We have two roles available currently an Operations Administrator and a Service Delivery Administrator 

Operations Administrator

ABOUT GTI TRAVEL (GTI)

We are a specialist group travel agency focused on designing, planning, and delivering the best group travel experiences worldwide. Founded 20 years ago, we’ve excelled at delivering international tours for thousands of groups and more than 100,000 people.

We instil confidence in group leaders due to our meticulous planning and itinerary management. We want every member of every tour to experience exceptional service. This requires all GTI staff, and those of our global partners, to excel, be laser-focused and deliver meticulous attention to detail.

GTI has invested heavily in new technology and systems through 2022. Our innovative Cloud Computing strategy is delivering for our team, customers, and global partners.

Located in the picturesque village of Donabate, Co. Dublin, travelling to work need not be the stress-filled commute to Dublin’s major retail centres.

Due to our exceptional growth in 2022, matched by the strength of our forecast for the coming years, we stand ready to add new talent to our team.

Our team works hard, collaborate expertly, and are customer obsessed. The team takes immense satisfaction in delivering the perfect tour to every passenger, every tour, and every time.

If you are ambitious, looking for a dynamic role, and wish to start 2023 as a member of a winning team in an exciting industry, then reach out; we will be excited to hear from you.

THE ROLES / PEOPLE

We are now hiring an Operations Administrator.

Can you truly multi-task and apply exceptional focus and attention to detail, whether working solo or as part of a team? Are you as customer-obsessed as we are? Are you fun and can you add to our positive, can-do work environment?

YOUR PROFILE:

• Have outstanding organisational and prioritisation skills with the ability to manage yourself and your tasks in a fast-paced, high-volume environment.
• Are a confident and clear communicator.
• Have a positive spirit and a can-do attitude.
• Have experience in the travel industry (a bonus but not essential)
• A working knowledge of Microsoft Office Applications and experience using Salesforce or a similar CRM system preferable but not essential
• Have excellent verbal and written English, and maybe you hold a second language

Duties – Operations Administrator

• Conduct tour handover assessments
• Contact international suppliers, obtain costs, process orders and payment requests to finance
• Maintain tour management reporting throughout the year
• Answer phones and respond to client requests and inquiries
• Manage the group lead relationship from handover to tour return
• Process tour itineraries and ongoing tour correspondence throughout
• Manage the see-off process

WHAT WE OFFER

A chance to work in a successful, fast-growing organisation in an exciting industry. The hours of work are 09:00 to 17:30 Monday to Thursday, 09:00 – 17:00 on Fridays

A competitive salary will be offered depending on your experience. The role is for immediate hire, so applicants should be resident and available for an interview with the successful candidate available to start in January 2023.

Please email a current CV and cover letter to jobs@gti-ireland.com

Service Delivery Administrator

ABOUT GTI TRAVEL (GTI)

We are a specialist group travel agency focused on designing, planning, and delivering the best group travel experiences worldwide. Founded 20 years ago, we’ve excelled at delivering international tours for thousands of groups and more than 100,000 people.

We instil confidence in group leaders due to our meticulous planning and itinerary management. We want every member of every tour to experience exceptional service. This requires all GTI staff, and those of our global partners, to excel, be laser-focused and deliver meticulous attention to detail.

GTI has invested heavily in new technology and systems through 2022. Our innovative Cloud Computing strategy is delivering for our team, customers, and global partners.

Located in the picturesque village of Donabate, Co. Dublin, travelling to work need not be the stress-filled commute to Dublin’s major retail centres.

Due to our exceptional growth in 2022, matched by the strength of our forecast for the coming years, we stand ready to add new talent to our team.

Our team works hard, collaborates expertly, and are customer obsessed. The team takes immense satisfaction in delivering the perfect tour to every passenger, every tour, and every time.
If you are ambitious, looking for a dynamic role, and wish to start 2023 as a member of a winning team in an exciting industry, then reach out; we will be excited to hear from you.

THE ROLES / PEOPLE

We are now hiring a Service Delivery Administrator.

Can you truly multi-task and apply exceptional focus and attention to detail, whether working solo or as part of a team? Are you as customer-obsessed as we are? Are you fun and can you add to our positive, can-do work environment?

YOUR PROFILE:

• Have outstanding organisational and prioritisation skills with the ability to manage yourself and your tasks in a fast-paced, high-volume environment.
• Are a confident and clear communicator.
• Have a positive spirit and a can-do attitude.
• Have experience in the travel industry (a bonus but not essential)
• A working knowledge of Microsoft Office Applications and experience using Salesforce or a similar CRM system preferable but not essential
• Have excellent verbal and written English, and maybe you hold a second language

Duties – Service Delivery Administrator

• Conduct tour handover assessments
• Contact international suppliers, obtain costs, process orders and payment requests to finance
• Maintain tour management reporting throughout the year
• Answer phones and respond to client requests and inquiries
• Manage the group lead relationship from handover to tour return
• Process tour itineraries and ongoing tour correspondence throughout
• Manage the see-off process

WHAT WE OFFER

A chance to work in a successful, fast-growing organisation in an exciting industry. The hours of work are 09:00 to 17:30 Monday to Thursday, 09:00 – 17:00 on Fridays

A competitive salary will be offered depending on your experience. The role is for immediate hire, so applicants should be resident and available for interview with the successful candidate available to start in January, 2023.

Please email a current CV and cover letter to jobs@gti-ireland.com